Personally identifiable information
In general, you can visit Metsä Tissue on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
It may be necessary to ask for personal information such as your name, address, e-mail address, telephone number, reference number, company or organisation you represent. This information is asked typically in online forms and we use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or a software program, or submit content to this Site, we may need to contact you for additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except when necessary to process your order. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information.
The activity on Metsä Tissue´s Internet pages can be logged. By showing how and when our visitors use this Web Site, this information can help us to continue to improve our Web Site. The purpose of the log is to collect basic information on the usage of katrin.com site and/or other Metsä Tissue Web sites, e.g.:
- service usage volumes
- which parts of service have/have not been used
- when internet site is used
- geographic user data
- IT technology used
- errors in normal functionality
Personal user data (name, address, date of birth etc.) is not collected automatically without your permission.
Metsä Tissue may aggregate this data to analyse the viewing habits of our Site visitors, but it will not be associated with any personal identifiable data. Additionally, for some users after signing up for offered services and/or products or software programs, Metsä Tissue’s Web Site may generate cookies saved by a user’s computer to bypass sign-in functions upon future visits to our sites.
Info provided by you
Metsä Tissue does not want you to, and you are not allowed to, send any proprietary information to Metsä Tissue via the Web Site. You agree that any information or materials that you or individuals acting on your behalf provide to Metsä Tissue will not be considered confidential or proprietary. By providing any such information or materials to Metsä Tissue, you grant to Metsä Tissue an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Metsä Tissue is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Metsä Tissue. You further recognize that you are not entitled to, and you warrant that you shall not, provide any information or materials to Metsä Tissue that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.
Use of collected information
Domain name information that we collect is not used to personally identify, Metsä Tissue’s interest is instead to measure the number of visits, average time spent on the site, pages viewed, etc. We may use this information to measure the use of our Site and to improve the content of our site.
When other information is collected from you, such as your name and e-mail address, Metsä Tissue generally uses its best efforts to let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request. This information may be shared with other Metsä Tissue businesses.
We may share the personal information you provide with other companies Metsä Tissue has hired to provide services for us. These companies – our vendors – are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use.
We will release information about you if you direct us to do so, or if we are required by law to do so, or in other legally limited circumstances.
We may also contact you as part of customer satisfaction surveys or for market research purposes.
Fulfilling your transaction request
If you request something from a Metsä Tissue Web site, for example, a product or service or software program, a callback, or specific marketing materials, we will use the information you provide to fulfil your request. To help us do this, we may share information, with other party, who provide said service to Metsä Tissue.
The information you provide to Metsä Tissue on certain Metsä Tissue Web sites may also be used by Metsä Tissue and selected third parties for marketing purposes. However, we will offer you the opportunity to choose whether or not to have your information used in this way.
In connection with a job application or inquiry, whether advertised on Metsä Tissue Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Metsä Tissue and its subsidiaries for the purpose of employment consideration or your inquiry. Except where you tell us not to, Metsä Tissue will keep the information for future consideration.
Use of suppliers
In some cases Metsä Tissue uses suppliers to collect, use, analyse and otherwise process information on its behalf. It is Metsä Tissue’s practice to require such suppliers to handle information in a manner consistent with Metsä Tissue’s policies.
Other Metsä Tissue Web Site Notices
In some cases specific Metsä Tissue Web sites may contain other notices about their use and the information practices applicable to those sites.
Handling your information and feedback
The controller of your information is Metsä Tissue Cooperative with registered address at Revontulentie 8, 02020 Metsä, Finland. In addition, Metsä Tissue Cooperative’s affiliates providing you the product or service may be a controller of your information. You may find the identity of the controller and its contact details by reviewing the terms and conditions of such a product or service or by using contact information provided in the applicable Metsä Tissue websites.
Please use the same Feedback form to contact us if you have any questions about Metsä Tissue’s handling of your information. If you wish to review and update the information that you have provided to us through this Web site, or you wish to obtain a copy of particular information you have provided to Metsä Tissue, or if you become aware the information is incorrect and you would like us to correct it, please contact us by way of the Feedback form.
Metsä Tissue is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.
We may share your personal information within Metsä Tissue and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Metsä Tissue will still handle information in the manner we describe here.
Links to other sites
Metsä Tissue Web sites may contain links to other Web sites. Metsä Tissue is not responsible for the privacy practices or the content of those other Web sites.